Questions and Answers
If there are any other questions or concerns that are not answered below or you just want someone to talk to . . . please contact us.
Do I really need social media? +
Absolutely, and here’s why:
Social Media is where your target audience is. Apart from maybe a couple of rare exceptions, people of all ages, interests, and socio-economic statuses are on social media. Every popular Social Media platform has a bigger reach than all TV channels combined.
Social Media facilitates word-of-mouth marketing. People don't listen to companies, people listen to friends. So when they see a friend on Facebook "liking" a company page, they are more inclined to believe that they truly sell good products and/or provide quality service.
Which social media platforms should my business have a presence on? +
That depends on what kind of business you operate. We generally recommend Instagram for all clients, not just visually oriented businesses or artists.
Please keep in mind that in order for us to manage your Instagram profile a Facebook page is required and Beacon Bytes must be added as and Administrator on the Facebook account.
What is the Impact of Social Media posting on my business? +
The impact, much like the weight of a snowball, can only be felt when the momentum builds. Consistent, effective content over time = organic streaming to your page, your website, and therefore the amount of buzz building around your business. it cannot be stressed enough that if you are not effectively using social media to promote your business, you are missing out on the largest existing pools of accessible clientele and fans.
Does social media affect SEO? +
Many marketing agencies and boutiques won’t tell you this, but Search Engine Optimization is trending more and more toward user experience. The number of people who follow your social media pages and access your business through them will affect your business’ likelihood to appear on the first page of Google. Do we promise this? Of course not! We are just letting you know!
So what do you guys do, exactly? +
We do a few things:
- We find content (or use yours), schedule, write copy, and then provide the latest hashtags for your page, to be posted at an optimum time for engagement.
- We regularly change tactics to see what posting style works for you.
- We offer writing and design services for blogs, articles, ad copy, and site auditing.
- We have a loyalty rewards program that your business can use to enhance client retention.
I am not a big Social Media user. Can you set up my accounts for me? +
Of course. We can set up, demolish and rebuild, or manage posts for preexisting platforms.
What if my business/practice needs something a little more specific than your current plans? +
Every client is different. Maybe you want a little more attention focused specifically on one account or you’d like blog-writing services added to your package? Contact us and we can create a package unique to your needs.
How big is your team? +
We are a small team consisting of a designer, an artist, a writer, and a photographer (in that order). We all run separate professional creative practices for our crafts.
What makes your company different from other media management agencies? +
We like to use the dog-walking analogy.
Here’s how it works:
Imagine you’re too busy to walk your dog several times a week but want to be sure it gets the proper exercise. You hire a dog walker to do it for you. The dog walker is not a vet, does not provide food, but does provide the service of managing something you don’t have the time for. Like the dog-walker, we are not promising to reinvent the wheel for you, we just keep the tire rolling and get your Social Media on a consistent flow and where it needs to be.
Who are your main clientele? +
Our main clientele consists of:
- Small Business Owners
- Professional Services
- Other Social Media Agencies
How does my Social Media subscription work? Do I have to make a long-term commitment? +
We like to make everything as easy as possible for clients. With a month-to-month service, you can cancel your packages or change them as you see fit. Just give us 48-hours notice so we can be sure to end our scheduled content.